Privacy Policy

1. Introduction

Vigo International (Pvt) Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our manpower outsourcing services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, company name when you submit contact forms or service requests.
• Employment Data: Worker details including NIC, qualifications, and work history for manpower deployment.
• Technical Data: IP address, browser type, and usage data collected automatically when visiting our website.
• Communications: Records of correspondence when you contact us via email, phone, or WhatsApp.

3. How We Use Your Information

• To provide and manage our manpower outsourcing services
• To respond to your inquiries and service requests
• To process service agreements and invoicing
• To comply with legal and regulatory requirements
• To improve our website and services
• To communicate important service updates

4. Data Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Employee records are stored securely and access is restricted to authorized personnel only.

5. Data Sharing

We do not sell your personal information. We may share information with: client organizations (for service delivery), insurance providers (for WCI coverage), government bodies (for statutory compliance such as EPF/ETF), and professional advisors. All sharing is limited to what is necessary for the stated purposes.

6. Cookies & Analytics

Our website uses Google Analytics to understand usage patterns. We use cookies for site functionality and analytics. You may disable cookies in your browser settings, though this may affect website functionality.

7. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal obligations), and withdraw consent for marketing communications. To exercise these rights, contact us at info@vigoservices.com.

8. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy, or as required by law. Employee records are retained as per statutory requirements under Sri Lankan labour legislation.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

For privacy-related inquiries, contact our Data Protection Officer:

Vigo International (Pvt) Ltd
No 32, 2nd Lane, Old Kottawa Road, Mirihana, Nugegoda, Sri Lanka
Phone: 011 43 63 228 | Email: info@vigoservices.com